For having a full refund a client has to:
- Provide the invoice
- Provide goods in their original and not damaged look
- The refund of money in cash or via bank transfer is possible within 7 working days.
- If necessary our employee can contact the client, for a refund of goods
During the refund of goods, the amount for delivery is not refunded. If you ordered flowers through our online store with a discount or with an auction, then during a refund the amount of delivery will be charged., according to the prices specified on our website.